City Services

For Residents

If your City Service Request has not been completed in a timely manner, please contact our office with your Service Request Number so we can follow up with the departments.

The City of Los Angeles MyLA311 connects Angelenos to City services and information in the following ways

Provides general City and government-related information to citizens, local businesses, and visitors.
Performs Service Request intake on behalf of City Departments.
Connects people to the appropriate City Department when subject matter experts are needed.

To get started, download the MyLA311 app for Android or iPhone, submit requests using the MyLA311 website, or get in touch via any of the options below:

Useful Resources

Useful Resources For Businesses

Applications for City Contracts
Applications For Building Permits
California Small Business Covid-19 Rental Relief Program
Comeback Checks Program
Covid-19 Safepass LA
Economic Workforce Development Department
Environmentally Friendly Building
Homeless Hiring Tax Credit
LA Optimized Accelerator Academy
LA Rise
Permit Processes
Taxes For Businesses

Emergency Services

Preventing Disasters

Begin Clearing Brush
Creating An Escape Plan
Find Your Nearest Fire Station
Plan For Evacuation
Read About Preparing & Planning For Fires
Sign Up for Los Angeles Fire Department Alerts
Stay Informed of Fire News

Responding to Disasters

Contact LA County For Fire Damage
Clean Up After a Fire & Protect Food
How To Help In Medical Emergencies

Let us know. If your City Service Request has not been completed in a timely manner, please contact our office with your Service Request Number so we can follow up with the departments

Contact Us

If you have any questions or need to request services, please contact us by phone during regular business hours at the numbers below, fill out the form on this page to send us a message, or email us directly.

General info:
councilmember.padilla@lacity.org

Scheduling requests:
cd6.scheduling@lacity.org

Press & Media:
cd6.press@lacity.org

Certificate Requests

Certificates are intended to commend individuals, community organizations, or businesses for their exceptional contributions to the people of the City of Los Angeles.

General Guidelines:

Requests must be submitted four (4) weeks before the date needed.
All requests will be reviewed and responded to in a timely fashion. Given the high volume of requests, our office may not be able to accommodate your request, even if the criteria outlined above are met.
For requests with completion dates within less than 4 weeks, contact CD6.certificates@lacity.org
Certificates must be picked up at City Hall, Van Nuys, or Sun Valley Offices ○ Note: Parking accommodation is not available for any location.
Our office will communicate with the requester once the certificate request has been approved. We will coordinate the completion and pick-up date.
The requester is responsible for entering accurate information and reviewing the form before submitting the certificate request.
No prior certificates have been provided to the honoree or organization for the same recognition.
If you would like multiple certificates with the same recognition language, please submit them in one request with an attached list of names
For multiple honorees, with different certificate types(s) of recognition, submit one form for each honoree
Certificates for self may not be requested.
If you have any questions or need further information, please contact our office at CD6.certificates@lacity.org

Certificate Type Options:

Recognition – Certificate recognizing occasions of exceptional community contributions.
Congratulations – Certificate recognizing occasions of exceptional significance: Grand Opening for Small Businesses, Ribbon Cutting Events.
Anniversary – Certificate recognizing milestone anniversaries, and business/organization service years.
Retirement – Certificate recognizing a retirement from the City of Los Angeles, LAUSD employee, other government entity, or a nonprofit organization.
Wedding – Certificate recognizing weddings.
Commendation
– Certificate recognizing outstanding service of excellence.
Birthdays – Certificate recognizing birthday milestone.

Please complete the form here

City Hall

200 N Spring St, Ste 470,
Los Angeles, CA 90012

213.473.7006

Van Nuys

14410 Sylvan St, Ste 215,
Van Nuys, CA 91401

818.778.4999

Sun Valley

9300 Laurel Canyon Blvd, 2nd Flr
Sun Valley, CA 91331

818.771.0236

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